Privacy Policy
Effective Date: 9/28/2024
Last Updated: 9/28/2024
At SSP Wellness Center, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, and communications. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect About You
We collect various types of information about visitors and users of our website and services, including:
- Personal Information: Such as your name, email address, phone number, and billing details when you sign up for our services or complete intake forms.
- Health-related Information: Information related to your wellness needs as part of your Safe and Sound Protocol (SSP) experience. This data is only collected with your explicit consent.
- Automatically Collected Data: Information like IP addresses, browser type, pages visited, and referring website via cookies, pixels, or analytics tools.
We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected information from a child under 13 without verification of parental consent, we will delete it immediately.
2. Policy for Children Under the Age of 13
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you are under 13, do not use or provide any information on this website. If we become aware that we have inadvertently received personal information from a user under 13, we will delete it.
3. Use of Cookies and Pixels
We use cookies, web beacons, and tracking pixels to enhance your experience on our site and to track the effectiveness of our marketing campaigns. Cookies are small files stored on your browser, and they help us understand how you interact with our website.
Types of Cookies Used:
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: Help us understand how users interact with the site.
- Marketing Cookies: Used to show relevant ads based on your browsing activity.
You can manage your cookie preferences in your browser settings.
4. Third Party Use of Cookies
We may allow third-party services like Google Analytics, Google Ads, and social media platforms to place cookies on your browser. These third-party services use cookies to help us analyze traffic, improve website performance, and deliver personalized ads. We do not control third-party tracking technologies, but you can opt out of personalized advertising by adjusting your browser or third-party settings.
5. Email Policies
We are committed to keeping your email address confidential. We do not sell, rent, or lease our email subscription lists to third parties. Emails sent from our organization will include the option to unsubscribe at the bottom of the email. You can opt out of future emails by clicking the unsubscribe link in any marketing message.
6. How and Why We Collect Information
We collect personal information:
- When you voluntarily provide it to us through forms on the website, such as when you register for our services, complete intake forms, or subscribe to our newsletters.
- Automatically, when you navigate through the site via cookies, pixels, or analytics tools.
We use this information to deliver personalized services, improve our offerings, and for marketing purposes in accordance with your preferences.
7. How Do We Use the Information That You Provide to Us?
We use your information in the following ways:
- To provide our services and manage your SSP experience.
- To process payments and manage billing.
- To communicate with you about your account, services, and updates.
- To offer personalized content and ads based on your interests.
- To analyze website performance and improve user experience.
8. Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may disclose your information in the following circumstances:
- To trusted service providers who help us operate our website and services (such as payment processors, email providers) with strict data protection agreements.
- To comply with legal obligations or in response to a lawful request by public authorities.
- If we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.
9. How Do We Protect Your Information and Secure Information Transmissions?
We take the security of your data seriously. Our website uses encryption protocols, such as Secure Socket Layer (SSL), to protect data transmissions. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We recommend you take steps to protect your data, such as using strong passwords.
10. Policy Changes
We reserve the right to update this Privacy Policy at any time. If we make significant changes, we will notify you via email or a prominent notice on the website. Please review this policy periodically for updates.
11. Visitors' GDPR Rights
If you are a resident of the European Economic Area (EEA), you have certain rights regarding your personal information under the GDPR, including the right to access, rectify, or delete your data, and the right to restrict or object to its processing. To exercise your GDPR rights, please contact us using the information provided below.
12. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of other websites, and we encourage you to review their privacy policies before providing personal information.
13. GDPR Representative Contact (if applicable)
If you are located in the European Economic Area, we have appointed a GDPR representative to handle inquiries and complaints related to data privacy:
GDPR Representative: Trever Clark, Owner
Contact: support@sspwellnesscenter.org
14. HIPAA Compliance
As health coaches, we are not subject to the Health Insurance Portability and Accountability Act (HIPAA). However, we are committed to protecting your privacy and sensitive information through our own privacy policies and practices.
15. How Long Do We Keep Your Information?
We retain your personal information for as long as necessary to provide services to you, or as required by law. We will delete your personal data upon request unless we are required to retain it for legal purposes.
16. Contact Details
If you have any questions or concerns regarding this Privacy Policy, you can contact us at:
Email: support@sspwellnesscenter.org
Phone: +44 7498455725
Privacy Policy Contact Name: Trever Clark
Address: 59 S Main St #306, Rockford, MI 49341, USA